Sphere Multi-Mission Finance Runtime

Order to Cash Decision Workbench

Order, credit, billing, cash application, collections, disputes, AR and DSO decisions. Every case follows the same operating contract: Context → Orchestrate → Assurance, with evidence packs, policy checks, replay, FinOps, and value attribution.

Order Management Credit Management Billing & Invoicing Cash Application Collections & Disputes AR Reporting & DSO

Prioritized Decision Queue

High

Carrefour quantity dispute requires credit-note decision

Collections & Disputes · Carrefour

$273K

Human approval required

Medium

Lufthansa cash application auto-match with FX variance

Cash Application · Lufthansa

$1.8M

Executed

Passive Agent Fabric

Agents are observed through execution telemetry. Users review contracts, executions, transactions, evidence, and replay; they do not manually start agent runs from this workbench.

Provenance: scenario ledger is structured from source process scenarios and rendered through a common case model. Each claim is labeled to source-system lineage and evidence routes.

Selected Case Workspace

O2C-CAR-273

Carrefour quantity dispute requires credit-note decision

Customer dispute delaying high-confidence collection

SOPRuntimeProof

Process proof

SOP / source

Collections & Disputes operating procedure

Current step

Recommendation ready

Exception branch

Customer dispute delaying high-confidence collection

Runtime state

Human approval required

SourceSystemsPanel

Source systems

SAPUDP / DatabricksEvidence StorePolicy Registry

Reads use the replicated context/cache layer where available; governed SOR writes require approval and replay.

EvidencePack

Evidence pack

Invoice vs SO variance
POD
Contract price
Customer email

Integrity: hash-signed lineage, source record references, and replay-ready artifacts.

DecisionFormationPanel

Decision formation

Signal

Customer dispute delaying high-confidence collection

Context used

Invoice
Sales order
Proof of delivery
Pricing agreement
Email trail

Evidence basis

Invoice vs SO variance
POD
Contract price
Customer email

Policy basis

Credit note authority
Pricing variance threshold > 5%

Recommended action: Approve credit-note pack

PolicyExcerpt

Policy excerpt

Credit note authority
Pricing variance threshold > 5%

Authority boundary: materiality, write-back, settlement, and policy override actions remain human-gated.

MultiDimensionalConfidence

Confidence

Context94%

Evidence92%

Policy95%

Control90%

DecomposedImpact

Impact decomposition

Case value

$273K

Business impact

$1.2M cash acceleration path unlocked

Risk reduced

Policy-bound exception exposure reduced before execution.

Effort avoided

Research, evidence assembly, and replay generation automated.

AgentHandoffSequence

Agent handoff sequence

01Collections Agentgathers context
02Dispute Agentadds evidence
03Evidence Agentevaluates policy
04Policy Agentprepares assurance

ReplayTimeline

Replay timeline

Signal detected
Context loaded
Evidence gathered
Policy evaluated
Recommendation produced
Human gate checked
Outcome and value recorded

LearningCenter

Learning center

Collections & Disputes pattern retained for future prioritization.
Carrefour outcome will update decision memory after closure.
Override, approval, and audit feedback feed agent quality metrics.

Context

• Invoice
• Sales order
• Proof of delivery
• Pricing agreement
• Email trail

Source lineage: SAP / UDP / contract repository / evidence store

Orchestrate

• Collections Agent
• Dispute Agent
• Evidence Agent
• Policy Agent

Recommended action: Approve credit-note pack

Assurance

Policies
• Credit note authority
• Pricing variance threshold > 5%

Evidence
• Invoice vs SO variance
• POD
• Contract price
• Customer email

Impact: $1.2M cash acceleration path unlocked

Evidence Pack Replay Decision Policy FinOps

Runtime Wiring Contract

This is the credibility ledger for the multi-mission workbench. It discloses live work-item backing, scenario fallback, subprocess gaps, and the next wiring action per mission.

Shared state model: New → Context gathered → Agent analysis running → Recommendation ready → Waiting for evidence → Waiting for human approval → Approved → Executed → Posted to SOR → Closed → Rejected → Escalated → Failed / fallback / retry

Shared runtimes: Work-item tables · Agent execution ledger · Evidence pack links · Decision replay links · Policy links · FinOps links · SOR write-back governance

Provenance self-certification: pass · seeded/scenario rows 1 explicitly allowed for validation surfaces · unknown rows 0

Mission	Runtime table	Display source	Subprocesses covered	Missing	Next wiring action
Contract Assurance / CVL cvl	shared_contract_assurance_engine not_applicable · 0 live rows	scenario_ledger contract assurance rules over registered source documents	AI Invoice Verification, CVL Rules Engine, Supplier Digitisation, Recovery Pack	None disclosed	Promote contract rule evaluations into the reusable Contract Assurance Engine service.
Treasury & Liquidity treasury	iaf_treasury_work_items queried · 9 live rows	live_work_items TreasuryWorkItem when present; no substitute queue rows are rendered when the source table is empty	Cash Positioning, FX & Hedging, Liquidity & In-House Bank, Bank Connectivity, Debt & Investments, Treasury Risk & Controls, Integrated Group Cash Flow Forecast	None disclosed	Connect BP-approved bank-channel and SAP TRM endpoints before measured treasury cases are rendered.
Order to Cash o2c	iaf_o2c_work_items queried · 3 live rows	live_work_items O2CWorkItem when present; no substitute queue rows are rendered when the source table is empty	Order Management, Credit Management, Billing & Invoicing, Cash Application, Collections & Disputes, AR Reporting & DSO	None disclosed	Replace the displayed O2C queue cards with O2CWorkItem rows and subprocess filters.
Record to Report r2r	iaf_r2r_work_items queried · 11 live rows	live_work_items R2RWorkItem when present; no substitute queue rows are rendered when the source table is empty	Journal Entries & Postings, Reconciliations, Intercompany, Close Management, Consolidation, Reporting & Disclosures	None disclosed	Connect BP-approved OneStream and Workiva endpoints before measured R2R cases are rendered.
FP&A fpa	iaf_fpa_work_items queried · 7 live rows	live_work_items FPAWorkItem when present; no substitute queue rows are rendered when the source table is empty	Planning & Budgeting, Forecasting, Variance & Performance, Management Reporting, Scenario & Sensitivity, Business Partnering & Insights	None disclosed	Retire hardcoded FP&A hero KPIs after work-item and certification registry aggregation is unified.